BOSS BOXES FAQs

How long is the delivery time?

Our products' delivery usually takes from 1 to 3 days if in the UK or 4 to 15 days for worldwide orders.

How can I track my order?

To ensure safe and secure delivery, we make sure all our orders are sent through Royal Mail & Hermes with tracking services. We will be sending you all the information you need via our dispatch email, which you can use to track your order. Or, you can always email us support@bossboxess.com for further assistance.

Do you ship worldwide?

Yes, we do offer worldwide shipping for all of our products. However, the delivery times are subject to change.

What are your shipping prices?

We offer free shipping for our UK orders while the shipping prices for worldwide orders is only £4.95

How can I enter a discount code?

Simply add the products you like to the cart, proceed to checkout. There, you will find a box in which you can enter your discount code.

What payment methods do you accept?

We accept various payment methods, including Credit/Debit Card, PayPal, Apple Pay, Google Pay, and Bitcoin

How can I get sponsored?

We are always looking for new sponsorships. To learn more or apply for one, head to our official sponsorship page - https://bossboxess.com/pages/sponsorship

How can I contact for support?

You can get in touch with us via our contact page by filling in the form or by emailing us directly at support@bossboxess.com.

Can we choose specific items for the box?

Yes, this is where we set ourselves apart. We give our customers the ability and freedom to pick and choose whatever products they like and add them to one of our boxes. It's all up to you. Just leave us a message in the order notes with the exact details of your order, including the product, the color scheme, etc., and our team will handle the rest.

Can we add a personalised gift message to the box?

Yes, of course! We do this free of charge, as a courtesy to our fabulous customers. Simply leave us a note when placing the order or email us and well make sure to add it to your box.

Do you collaborate with different brands?

We are always on the lookout to partner with some amazing brands in the gaming industry. Please reach out to us on email here – info@bossboxess.com

I want to suggest or leave feedback?

We would love to hear what you have to say. Feel free to email us with your feedback and/or suggestions at info@bossboxess.com.

I want to suggest or leave feedback?

We would love to hear what you have to say. Feel free to email us with your feedback and/or suggestions at info@bossboxess.com.

SPONSORSHIP FAQs

How much do you earn per sale as a sponsor?

Our current sponsor plan offers a 10% commission each time your discount code is used to place an order.

How much percent is my discount code?

Currently, all our sponsors/partners receive a unique discount code that offers 10% off.

How can we check our code usages?

To keep track of your sales, you can visit our sponsorship dashboard here - https://af.secomapp.com/boss-boxes/login

How to change the discount code?

Please send us an email at sponsorships@bossboxess.com with your account email, the current active discount code, and the new requested code. Make sure this code isn't taken already by entering a code on our checkout page on the boss boxes website. If it doesn't work, then it is available for you to use.

I forgot my sponsorship login?

No worries. You can reset password here - https://af.secomapp.com/boss-boxes/password/reset

How can we host a giveaway with boss boxes?

It's pretty easy. All you have to do is check your sales performance and see If your code has hit 10 sales. If it has, you can contact us, and we can host a giveaway for you.

How do I receive my free merchandise at 4 sales with my code?

Once you reach 4 sales with your code, it will show up on the sponsorship dashboard. Simply send us an email here, sponsorships@bossboxess.com, requesting your free merchandise. Our team will check this on our end and get in touch with you as soon as possible. Once approved, you will be asked to fill out a form with your shipping address and preferred products. We will update once free products have been shipped out. It usually takes around 5 business days.

How to join the partner program?

If you have at least 15,000+ followers across all social media platforms, you qualify for our partner program. To apply, head on over to https://bossboxess.com/pages/partnerprogram.

How do I get paid?

You can get paid via PayPal or store credit to use on the Boss Boxes website. The minimum threshold to request payment is £5.00

Where can I find your logos?

Our branding kit consists of logos, promotional images, and intro videos to help promote the Boss Boxes brand. This can be found here - https://bossboxess.com/pages/branding-kit

How do I join your discord server?

This is exclusive to sponsors/partners only. The invite link can be found on the confirmation email when you first join as an official sponsor

What if I want to cancel sponsorship?

Please send us an email here at sponsorships@bossboxess.com with your email and discount code. We will remove the sponsorship within 48 hours.

What if I have further questions about sponsorships?

We are always here to help. Please send us an email here - sponsorships@bossboxess.com